Help Centre

Frequently Asked Questions

Answers to the questions we hear most. If you cannot find what you are looking for, our team is a message away.

How can I place an order?

You can place an order directly through the Rahat Fashion website. Simply select your preferred product, choose the appropriate size, add it to your cart, and proceed to checkout.

How will I know if my order is confirmed?

Once your order is successfully placed, you will receive an order confirmation through the contact details provided while placing your order.

How long will it take to receive my order?

Orders are generally processed within 1–3 business days. Delivery timelines may vary depending on your location.

You can find more information in our Shipping Policy.

How can I track my order?

Once your order has been dispatched, tracking details will be shared with you. You can use the provided tracking information to check your shipment status.

Can I cancel my order?

Orders may be cancelled before they are dispatched. Once an order has been dispatched, cancellation may not be possible.

Please refer to our Cancellation Policy for complete details.

Can I return or exchange my order?

Exchange requests may be accepted within 7 days of delivery, subject to our Return & Exchange Policy and product eligibility.

What if I receive a damaged or incorrect product?

Please contact us within 48 hours of delivery and share clear photographs or videos of the product and packaging. Our team will review your request and provide an appropriate resolution.

How can I contact Rahat Fashion?

You can reach us on WhatsApp at 8272837175, or through our Contact page.

Our customer support team will be happy to assist you.

Still need help?

Our customer support team is available Monday to Saturday, 10:00 AM – 7:00 PM.

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